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Abstract:
This study explores the transformative effects of digitalization on small businesses in various sectors over the past decade. It highlights how advancements in technology have facilitated operational efficiencies and enhanced customer experiences but also discusses potential challenges such as cybersecurity threats and data management issues that these enterprises might face.
:
The research was conducted through a qualitative approach, involving semi-structured interviews with business owners across different industries and an online survey distributed to over 1000 small businesses. The findings were analyzed using thematic analysis techniques to identify patterns and insights related to digital transformation impacts.
Findings:
Our study uncovered several key themes including improved productivity, cost reduction, innovation promotion, and increased market access through e-commerce platforms for small enterprises. However, the analysis also revealed that while digital tools offer numerous opportunities, they are not without challenges. Small businesses often struggle with issues like high initial investment costs, lack of technical expertise, and difficulty in managing data privacy concerns.
:
Digital transformation has proven to be a dual-edged sword for small businesses. While it provides substantial benefits through technological advancements, it also poses significant hurdles that need to be carefully navigated. Policymakers, tech companies, and business support organizations should collaborate more closely to address these challenges and enable smoother integration of digital tools into the operations of small enterprises.
Keywords: Digital Transformation, Small Businesses, Operational Efficiency, Cybersecurity, Data Management
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This article is reproduced from: https://bmcmedicine.biomedcentral.com/articles/10.1186/s12916-020-01774-9
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Digital Transformation Impact on Small Businesses Benefits and Challenges of E commerce Integration Cybersecurity Concerns for SMEs in Digitization Enhancing Productivity Through Technology Adoption Cost Reduction Strategies via Digital Solutions Managing Data Privacy in Small Enterprise Operations